Official support
Dollagon product support
For technical issues, account help, subscription questions, or product feedback, use the relevant support option below.
Family Status Clock
Find help with family spaces, status updates, notifications, widgets, Plus, account deletion, and subscription management.
Open the product support center →Paikeben
Get help with schedules, lesson reminders, bookkeeping, accounts, and cloud synchronization.
Email Paikeben support →Contact the company
Email [email protected] with your device model, operating-system version, app version, and a short description of what happened. Do not include passwords or payment details.
This support service and dollagon.com are operated by 成都灵犀智点科技有限公司 (Chengdu Lingxi Zhidian Technology Co., Ltd.).
Account and subscription billing
How do I manage or cancel an Apple subscription?
Open your Apple Account subscription settings on iPhone. Apple processes subscription billing and cancellation.
Does deleting an account cancel a subscription?
No. Deleting an app account does not cancel an Apple subscription; manage the subscription separately through Apple.